Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Peak Logic Roofing AI ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at peaklogicroofingai.com, use our services, or otherwise interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We collect information you provide when you:

• Submit a contact or application form on our website
• Book a strategy call or consultation
• Communicate with us by email, phone, or other means
• Enroll in or use our services as a client

This may include your name, email address, phone number, company name, business location, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and cookie data

Information From Third Parties

We may receive information about you from third-party platforms including Meta (Facebook and Instagram), Google, and any CRM or calendar tools you connect as part of our service delivery.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to your inquiries and communicate with you about your account
• Schedule and conduct strategy calls and onboarding
• Send service-related notifications and updates
• Monitor and analyze usage patterns to improve our website and services
• Comply with legal obligations and enforce our agreements
• Prevent fraud and protect the security of our platform

We do not sell your personal information to third parties. We do not use your data for unrelated marketing without your explicit consent.

3. How We Share Your Information

We may share your information with:

• Service providers — third-party vendors who assist us in delivering our services (such as calendar tools, CRM platforms, email providers, and hosting services). These providers are contractually required to protect your data and use it only for the purposes we specify.
• Business partners — with your consent, we may share information with partners directly involved in delivering your contracted services.
• Legal and regulatory bodies — when required by applicable law, court order, or government regulation.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.

We may use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Advertising pixels — including the Meta Pixel, to measure ad performance and enable retargeting

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Lead data generated on behalf of clients is retained for the duration of the client relationship and for a reasonable period thereafter, unless the client requests earlier deletion.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability — receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@peaklogicroofingai.com. We will respond within a reasonable time and in accordance with applicable law.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@peaklogicroofingai.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. SMS/Text Messaging Program & Consent

Peak Logic Roofing AI and the roofing businesses we serve use SMS/text messaging to communicate with homeowners who have expressed interest in a roof inspection or roofing services. This section explains how our text messaging program works and how you consent to receive messages.

How You Opt In

You may opt in to receive text messages by submitting a form on our website or a client landing page, or through a Facebook or Google lead form, where you provide your phone number and agree to be contacted by text. Consent to receive text messages is not a condition of any purchase.

What to Expect

• Program description: conversational messages that answer your questions, confirm details about your roofing needs, and help schedule a free inspection.
• Message frequency: message frequency varies based on your interaction with us.
• Costs: message and data rates may apply, according to your mobile carrier plan.

Opt-Out and Help

You can opt out of receiving text messages at any time by replying STOP to any message. After you reply STOP, we will send a one-time confirmation and will not send further texts unless you opt back in. For help, reply HELP or contact us at info@peaklogicroofingai.com.

Your Mobile Information Is Not Shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The phone number and consent you provide are used solely to contact you about your inquiry and to deliver the services you requested.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: